Privacy Policy
Last updated: 24 September 2026
1. Information We Collect
Windermere Multi Speciality Hospital (BY PRATIKSHA) collects personal information that you provide when booking appointments, submitting enquiries, applying for career positions, or using our public services. This may include your name, contact details, date of birth, gender, and any medical information you voluntarily share for appointment scheduling.
2. How We Use Your Information
We use your information to process and manage appointments, respond to enquiries, coordinate clinical care, improve our services, and comply with applicable regulatory obligations. We do not sell or rent your personal information to third parties.
3. Data Retention
We retain health-related information only for as long as necessary to deliver care, maintain accurate medical records, and satisfy legal or regulatory requirements. Recruiting data is retained for a reasonable period following the completion of the selection process.
4. Security
We implement technical and organisational controls to protect your data against unauthorised access, alteration, disclosure, or destruction. Access to administrative systems is restricted and audited.
5. Your Rights
You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law. To exercise these rights, contact us using the details below.
6. Contact
For any privacy-related requests, write to hospital@windermere.com or visit Dong Lum Surok, Umling P.O., Rynjah, Shillong 793006, Meghalaya.
This page is provided for informational purposes. For the complete Privacy Policy or official health record consent forms, please contact the hospital administration.
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