Legal

Terms of Service

Last updated: 24 September 2026

1. Acceptance of Terms

By accessing or using the Windermere Multi Speciality Hospital website, online appointment service, and related portals, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Medical Disclaimer

The information provided on this website is for general awareness and appointment facilitation only. It does not constitute medical advice, diagnosis, or a substitute for professional consultation. Always consult a qualified healthcare provider regarding your specific condition. The hospital and its website are not liable for decisions made based solely on website content.

3. Appointments

Appointment bookings are confirmed subject to doctor availability and schedule changes. The hospital reserves the right to reschedule or cancel appointments. Please arrive at least 15 minutes prior to your scheduled time and carry valid identification and any relevant medical records.

4. Acceptable Use

You agree not to misuse the website, attempt unauthorised access to hospital systems, submit false information, interfere with service availability, or use the platform for unlawful purposes. Spam, abuse, and fraudulent booking activity are strictly prohibited.

5. Intellectual Property

All content, branding, logos, and design elements on this website are the property of Windermere Multi Speciality Hospital (BY PRATIKSHA) and may not be reproduced without written permission.

6. Limitation of Liability

To the maximum extent permitted by law, the hospital shall not be liable for indirect, incidental, or consequential damages arising from use of this website or its services.

7. Governing Law

These terms are governed by the laws of the Republic of India, and any disputes shall be subject to the jurisdiction of the courts in Shillong, Meghalaya.

Questions about these terms? Contact the hospital administration team.

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